REFUNDS WILL BE DONE ONLY THROUGH THE ORIGINAL MODE OF PAYMENT. Refunds, whenever applicable will be made onto the original mode of payment used and will be  processed within 10 to 45 days depends on the issuing bank of the credit  card.

  1. Each price listed on the Site is only available with certain conditions and these prices may change depending on the availability of booking, length of booking and/or other factors. Available prices can include additional taxes and other charges, but in certain circumstances it may not include taxes and other service charges (e.g., tips for tour guides, other facilities charges (if any), and other charges/fees which may arise from the use of services other than those provided by ALL STAR TRAVEL (if any)); The user agrees that they are responsible for verifying the total cost to be paid and other terms and details when the confirmation email is sent. The user must verify the booking on the booking sheet; the user can cancel the booking at any time before the final confirmation is done. Prices shown are detailed so that users can see the amount to be paid, any additional costs due to the use of credit cards or inter-bank fees charged for the shipping fees will be charged to the user. If there is a discrepancy in the amount paid, ALL STAR TRAVEL will provide an email notification of the amount to be paid by the user. In the event that a user cancels the booking before paying in full any existing shortcomings, ALL STAR TRAVEL has sole discretion whether to refund the amount paid or refund an amount reduced by the costs incurred by ALL STAR TRAVEL as a result of non-payment of the cost of these shortcomings by users in accordance with procedures prescribed by ALL STAR TRAVEL. If the user has any doubt about the service, the user can contact ALL STAR TRAVEL customer service (during customer service operational hours). For any other cancellations, ALL STAR TRAVEL will work with you to refund amounts already paid by you, reduced by the costs incurred by ALL STAR TRAVEL, e.g. inter-bank transfer fees. Refunds may not be immediate depending on your initial mode of payment. You can contact ALL STAR TRAVEL customer service for further details on the estimated duration for receiving your refund and we will assist you as best as we can.
  2. ALL STAR TRAVEL shall not be held responsible or liable for any cancelled issuing of e-tickets, e-vouchers, or other transactions caused by inaccurate transfer amounts, or exceeding the time limit for transfers. For real-time inter bank transfers, you must use an ATM. After completing the inter-bank transfer, please confirm your payment by filling in the payment confirmation form.